STEP Advanced Certificate in Advising Vulnerable Clients

A comprehensive programme for professionals advising those with issues of mental and physical incapacity.

STEP Diploma

This Advanced Certificate can be taken as part of the STEP Diploma. Find out more

What does this qualification cover and how is it delivered?

The content of the course is based on the law in England and Wales.

Part 1 – The Knowledge Framework

This course includes the following modules:

Professional conduct Capacity legislation, including international elements Working for vulnerable clients, including descriptions of vulnerability and understanding different faiths Adults with mental capacity, including powers of attorney, advance decisions, gifts, and deathbed planning Adults without mental capacity, including making financial, health and welfare decisions

How is it delivered?

Each part of this certificate uses a blended learning approach, incorporating distance learning and a three-day workshop. Part 1 will take one month to complete. Part 2 will take three months to complete, including submitting an assignment for assessment. Both parts of the programme must be taken and the assessment following Part 2 passed, in order to gain the STEP Advanced Certificate in Advising Vulnerable Clients.

Processes, including instructing experts, drafting Court of Protection applications, drafting trusts and identifying care home contract problems How to obtain state support from the NHS, Social Services and the DWP How to handle tricky situations, including challenging local authorities and the NHS, objecting to the registration of an LPA or EPA, dealing with safeguarding concerns and challenging families

Part 2 - The Practical Framework

This course includes the following modules:

  • Processes, including instructing experts, drafting Court of Protection applications, drafting trusts and identifying care home contract problems
  • How to obtain state support from the NHS, Social Services and the DWP
  • How to handle tricky situations, including challenging local authorities and the NHS, objecting to the registration of an LPA or EPA, dealing with safeguarding concerns and challenging families

How is it delivered?

The programme is delivered in two parts using a combination of online learning and three workshops for each part. Part 1 will take one month to complete and Part 2 will take six months to complete. We recommend that you spend four to six hours per week on private study for the duration of the course.

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How can this Advanced Certificate be used towards a STEP Diploma?

This Advanced Certificate counts towards the STEP Diploma in Advising Vulnerable Clients – England and Wales. This Diploma is awarded on completion of the following three Advanced Certificates:

  • Advanced Certificate in Advising Vulnerable Clients
  • Advanced Certificate in Administration of Estates (E&W)
  • Advanced Certificate in Administration of Trusts (E&W)
What are the benefits to me and my employer?

Each part is credit rated by STEP and SRA as providing 30 structured CPD credits towards your annual CPD requirement.

As a result of successfully completing Part 1 of the course you will be able to:

  • Comply with current best practice and professional standards
  • Demonstrate a thorough understanding of the mental capacity legal landscape
  • Assess the mental capacity of a client for different transactions
  • Deal with clients with international aspects to their estates
  • Reduce the risk of disputes and overcome problems when planning ahead
  • Advise those making decisions on behalf of a person who lacks mental capacity
  • Advise clients and their families on end of life concerns

As a result of successfully completing Part 2 of the course you will be able to:

  • Make various court applications with confidence
  • Draft trusts for vulnerable people
  • Seek state support and challenge the provision of state support
  • Advise on the sustainability of care
  • Manage disputes and difficult situations

How will this benefit my employer?

  • Offer a specialist service differentiating you from other providers
  • Streamline your processes to improve professional efficiencies
  • Manage risk in a highly complex service area
  • Develop business opportunities in a growing market
Who would find this qualification useful and what are the entry requirements?

Who would it be useful for?

The content of the course is based on the law in England and Wales. The course is appropriate for TEPs, solicitors, barristers, accountants, financial planners and any other professionals who work with vulnerable clients and require a thorough understanding of the legal and practice framework encompassing issues of mental and physical incapacity.

What are the entry requirements?

It is recommended that delegates should be qualified TEPs, solicitors, barristers, accountants, or financial planners. Professionals with experience of working with vulnerable clients, but without a qualification suggested above, should check STEP’s standard entry requirements.

Further course details

How long will it take to complete?

Part 1 - the knowledge framework - will take 1 month to complete and part 2 - the practical framework - will take 3 months to complete.

How much will it cost?

The course fee for each part is GBP1,950 + UK VAT. The STEP member discount rate is GBP1,745 + UK VAT.

Should you wish to enrol for both parts (one and two of the course together) a special rate is available as follows:
GBP3,705 + UK VAT or GBP3,315.50 + UK VAT for STEP full members.

The fee includes:

  • Course manual, containing precedents, checklists and support tools
  • Online resource portal
  • Three day face-to-face workshop
  • Self-assessment material
  • Access to an online community of practice

Where is it available?

This qualification is currently available in England and Wales.

What are the course dates?

For full course dates visit the CLTI website

How do I apply?

Find out more information on enrolment

Help and advice

For enquiries on course enrolment please contact CLTI at [email protected] or +44(0)121 362 7733. For any other queries regarding professional development please email STEP at [email protected].

How many STEP membership credits does this course provide?

When you complete both parts of this course you gain 60 Diploma Level credits. Find out more about how many credits you need to reach Full STEP membership

CPD Policy

Members are required to maintain and develop their knowledge and skills to ensure a high standard of practice.

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Join STEP

We offer a range of member categories to suit your professional requirements, qualifications and experience.

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Our Education Partner: CLTI

The Advanced Certificates that make up the STEP Diploma are delivered by STEP's primary training partner, CLTI. CLTI is a professional training, education and qualifications provider for the financial services industry, and over the past 20 years, CLTI and STEP have worked together to develop more than 25 qualifications and training courses that fit practitioners’ needs, and support STEP’s Exam Route to Full Membership