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Web Events - Terms & Conditions

This notice explains the Terms & Conditions for STEP's Web Events comprising webcasts and webinars.

STEP Web Events are online seminars, presentations and discussions which comprise of:

  •    Webcasts - pre-recorded, video web broadcasts

  •    Webinars - a live web presentation with participant interaction

Detailed information for each Web Event can be found on their listings page. You can browse through the existing catalogue of STEP Web Events here.

Participant/Registrant notices

Privacy Policy


How to Contact Us

Participant/Registrant notices

The purchase of STEP Web Event attendance is for use by the purchaser only and registration information should not be forwarded on to third parties. Similarly, do not share your registration details for multiple admittance to a STEP Web Event; doing so may hinder your own access, as web event entry is by prior registration only. Similarly, the materials and replay of STEP Web Events are for use by the purchaser/registrant only and should not be forwarded on to third parties.

It is regretted that refunds of purchased STEP Web Events are not permissible, nor transferable to another participant/registrant name. All bookings are considered binding once the online registration form is submitted and booking completed. Web Events with a fee attached to them, clearly denote what is comprised in this fee on the respective event’s detail page at and

It is intended for an archive of STEP Web Events to remain on the website and be accessible in the long-term, however it may be necessary or deemed appropriate for certain events to be de-listed after a reasonable amount of time, for which STEP reserves the right to do so.

Where Web Events are CPD/CPE accredited, the length and applicable schemes will be denoted on the respective event’s detail page at and

Privacy Policy

In connection with the operation of the Web Event we will ask you to provide us with information that personally identifies you or allows us to contact you ("Personal Information") when you register for the use of the service. The Personal Information that you provide us in these circumstances will be utilised by STEP and STEP's providers of its Web Event and event management services (and any vendors that assist them in processing the information), for the sole purpose of enabling them to operate and deliver the Web Event service. It is a requirement of STEP's partner vendors to enter into an agreement prohibiting disclosure of this information to others and restricting its use to providing the contracted services of the Web Event. The only exception to this is necessary disclosure for legal purposes in line edicts of the law.

STEP's providers of its Web Event and event management services are understanding of users' need for privacy when using the web for communications and interactions, and the utmost care in providing the highest levels of security possible. The Personal Information that STEP's providers of its Web Event and event management services collect from registrants is stored in operating environments that employ reasonable security measures and that are not available to the general public. STEP and its providers are not responsible for unauthorised access to such information by hackers or others that obtain access through illegal measures.

If you believe that a third party has obtained details in an unauthorised manner, or you have any concerns, please promptly notify STEP.

Please refer to STEP's Privacy Policy with respect to STEP's use of personal information.


©2018 Society of Trust and Estate Practitioners (STEP). All rights in and relating to STEP Web Events are expressly reserved. No part of the Web Events may be reproduced, stored in a retrieval system or transmitted in any form or by any means without written permission from the Society of Trust and Estate Practitioners (STEP).

STEP Web Events are intended as a general guide only. The information and opinions they contain are not intended to be a comprehensive study, nor to provide advice, and should not be treated as a substitute for advice concerning particular situations. Professional advice should always be sought before taking any action based on the information provided.

The views expressed in the Web Events are not necessarily those of STEP and viewers should seek the guidance of a suitably qualified professional before taking any action or entering into any agreement in reliance upon the information contained in these Web Events. Whilst the utmost is done by STEP to ensure its Web Events are of the highest quality, STEP cannot guarantee the complete accuracy, validity, integrity or quality of the material shared within its Web Events. STEP does not accept liability or responsibility for errors or omissions in the material, however caused.

STEP does not endorse or approve any promotion or advertisement that may be displayed in the web events themselves, and has no liability for any loss caused by any reliance on the content of any such advertisement.

If you wish to complain about any material on a STEP Web Event, please contact STEP

How to Contact Us

Please contact us if you have any questions.